What makes Primal different?

Primal Physiotherapy is an NDIS Registered Physiotherapy provider. We make its easy to achieve the best outcome for you.

Do you get ignored and have people talk about you, not to you but direct to a companion, aide, or interpreter?

Has your treatment been substandard in the past because people just don’t understand YOU?

At Primal Physiotherapy, we treat the person first!

Learn more from our NDIS Ambassador, Matt Gibson.

Hear what our NDIS client and ambassador, Matt, has to say.

Hear what our NDIS client and ambassador, Matt, has to say.

The team at Primal are not like any other physiotherapists I’ve seen in the past. The rehabilitation they provide is guided by the most caring,  proactive, and down to earth people I’ve ever grown with. Not only have they helped me with my physical health but also my mental health, and that I really appreciate.

I encourage you to experience the first consultation with Primal Physiotherapy to see the difference

What makes Primal different to other Physio's you’ve seen?

Their attention to detail and the way they care. Primal Physios ask more appropriate questions rather than generic ones. When they do ask a question, they listen to me and actually care about what I’ve just told them. I’ve been disabled since 1991 and I’ve seen quite a few physios in that time, and most of them have been quite disappointing, but as soon as I started at Primal, I knew that they were a great fit for me.

How has Primal helped you with your NDIS resources and how have they made your life easier?

Lisa was a very important and vital part of my yearly NDIS review, because she made sure that I got all the funding I needed. If it wasn’t for Lisa, I would probably still be underfunded and be suffering because of it. I really rely on physiotherapy to keep my body functioning and alleviate the pain I get, so when I got the approval for the new plan, I was stoked. Not only did she get my physiotherapy funding, but she also managed to secure more funding for personal training. Something that wasn’t really going to benefit Primal because I have a personal trainer, but just goes to show how much she cares. They handle all the invoices which is great for me because it means that I can just focus on my physiotherapy.

What approach has Primal taken with your disability and how do you feel they view you?

Unlike any other physiotherapist has done in the past. Sure they know that I have a disability, but they don’t carry on like I have one. Instead, they get me involved in the therapy and treat me like a person first, then treat my disability as I would expect. I feel like they view me as a regular person, just with a few physical limitations, and that’s the way I want to be viewed. By everyone in in my life.

What makes you stay with Primal?

Because to them, you’re more than just another patient and they make you feel that way. I feel like I’m a part of the “family” at Primal.

What would you say to anyone looking for a physiotherapist on NDIS?

Find one that treats you with respect and doesn’t patronise or talk down to you. One that knows what they’re talking about when they are treating your ailment, and explains things to you in a way that makes sense. It doesn’t matter how you are managed (self, plan or NDIA), you have the right to request a different physiotherapist, so get one that you are 100% happy with and don’t settle for anything else. If you have the chance, I would most definitely recommend giving Primal a shot at helping you out because I’m sure you won’t regret it.

Committed to having fun along with your NDIS rehabilitation

Our team strive to work with you to ensure you have the greatest recovery to independence, wellbeing, and freedom.

Our Physio actively see patients with:

  • Physical Disabilities
  • Stroke
  • Down Syndrome
  • Mental Illness
  • Developmental delay
  • Spinal disorders
  • Cerebral palsy
  • Autism Spectrum Disorder (ASD)
  • plus many more

We provide treatment options for:

  • Pain management
  • Improving strength & range of motion
  • Recommendation of equipment aids and mobility
  • Advice on management of your condition
  • Relationship and interpersonal interactions

Our locations

Learn more about NDIS by contacting a location below


Certificate of registartion

At Primal Physiotherapy, we accept private health insurance with on the spot claiming with companies such as Bupa, Medibank, NIB, AHM, HCF and many more!

Medicare Card
Work Safe Victoria
TAC Transport Accident Commission
Department of Veterans' Affairs card
Department of Veterans' Affairs card

What our clients have to say about us.

With over 450 Five star reviews on Google, we will keep pushing for better health standards! . ( Braybrook, Taylors Hill, Camberwell )

{Amazing clinic run by physios that really do care. It’s hard to find a physio that ticks all the boxes but Primal Camberwell definitely does. Thank you Lisa and Jen for being so amazing (and James for the good chats when he’s on reception too), I honestly don’t have a bad thing to say about Primal 🙂{
Sharne Pillar
Sharne Pillar
Google review,
{Thanks to the team at Primal Camberwell, especially Will! Having only just taken up golf over the Christmas period, I was experiencing a tight back which Will has helped alleviate. Fortunately for me, Will is quite the handy golfer, so we are working on golf specific mobility exercises to help with my rotation and ultimately a better swing! It’s great to be able to work with someone who understands the biomechanics of the sport and can provide the right exercises to suit. Look forward to our next session together Will with lots more golf and cricket banter.{
David La
David La
Google review, Google review
{Jen has been great with providing relief on a running injury and putting together a well thought out plan to manage the recovery, as well as educating about the injury and how to improve it which i think is super valuable.{
Samuel Chan
Samuel Chan
Google review, Google review
{After having shoulder issues which were unable to be resolved by other physios, I went to Primal through a friend's recommendation. Since then, I've had my shoulder issue resolved with ongoing support, expert knowledge and professional treatment from the personable staff.{
David Boras
David Boras
Google review, Google review

Experience Us Today For A Better Tomorrow.

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