What makes Primal different?

Primal Physiotherapy is an NDIS Registered Physiotherapy provider. We make its easy to achieve the best outcome for you.

Do you get ignored and have people talk about you, not to you but direct to a companion, aide, or interpreter?

Has your treatment been substandard in the past because people just don’t understand YOU?

At Primal Physiotherapy, we treat the person first!

Learn more from our NDIS Ambassador, Matt Gibson.

Hear what our NDIS client and ambassador, Matt, has to say.

Hear what our NDIS client and ambassador, Matt, has to say.

The team at Primal are not like any other physiotherapists I’ve seen in the past. The rehabilitation they provide is guided by the most caring,  proactive, and down to earth people I’ve ever grown with. Not only have they helped me with my physical health but also my mental health, and that I really appreciate.

I encourage you to experience the first consultation with Primal Physiotherapy to see the difference

What makes Primal different to other Physio's you’ve seen?

Their attention to detail and the way they care. Primal Physios ask more appropriate questions rather than generic ones. When they do ask a question, they listen to me and actually care about what I’ve just told them. I’ve been disabled since 1991 and I’ve seen quite a few physios in that time, and most of them have been quite disappointing, but as soon as I started at Primal, I knew that they were a great fit for me.

How has Primal helped you with your NDIS resources and how have they made your life easier?

Lisa was a very important and vital part of my yearly NDIS review, because she made sure that I got all the funding I needed. If it wasn’t for Lisa, I would probably still be underfunded and be suffering because of it. I really rely on physiotherapy to keep my body functioning and alleviate the pain I get, so when I got the approval for the new plan, I was stoked. Not only did she get my physiotherapy funding, but she also managed to secure more funding for personal training. Something that wasn’t really going to benefit Primal because I have a personal trainer, but just goes to show how much she cares. They handle all the invoices which is great for me because it means that I can just focus on my physiotherapy.

What approach has Primal taken with your disability and how do you feel they view you?

Unlike any other physiotherapist has done in the past. Sure they know that I have a disability, but they don’t carry on like I have one. Instead, they get me involved in the therapy and treat me like a person first, then treat my disability as I would expect. I feel like they view me as a regular person, just with a few physical limitations, and that’s the way I want to be viewed. By everyone in in my life.

What makes you stay with Primal?

Because to them, you’re more than just another patient and they make you feel that way. I feel like I’m a part of the “family” at Primal.

What would you say to anyone looking for a physiotherapist on NDIS?

Find one that treats you with respect and doesn’t patronise or talk down to you. One that knows what they’re talking about when they are treating your ailment, and explains things to you in a way that makes sense. It doesn’t matter how you are managed (self, plan or NDIA), you have the right to request a different physiotherapist, so get one that you are 100% happy with and don’t settle for anything else. If you have the chance, I would most definitely recommend giving Primal a shot at helping you out because I’m sure you won’t regret it.

Committed to having fun along with your NDIS rehabilitation

Our team strive to work with you to ensure you have the greatest recovery to independence, wellbeing, and freedom.

Our Physio actively see patients with:

  • Physical Conditions
  • Stroke
  • Down Syndrome
  • Mental Illness
  • Developmental delay
  • Spinal disorders
  • Cerebral palsy
  • Autism Spectrum Disorder (ASD)
  • and many more!

We provide treatment options for:

  • Pain management
  • Improving strength & range of motion
  • Recommendation of equipment aids and mobility
  • Advice on management of your condition
  • Relationship and interpersonal interactions

Our locations

Learn more about NDIS by contacting a location below


Certificate of registartion

At Primal Physiotherapy, we accept private health insurance with on the spot claiming with companies such as Bupa, Medibank, NIB, AHM, HCF and many more!

Medicare Card
Work Safe Victoria
TAC Transport Accident Commission
Department of Veterans' Affairs card
Department of Veterans' Affairs card

What our clients have to say about us.

With over 450 Five star reviews on Google, we will keep pushing for better health standards! . ( Braybrook, Taylors Hill, Camberwell )

{Went in with concerns about a stiff neck and was pleasantly surprised at how good the service was at Primal Physio. The admin staff are super friendly and always down for a chat and the physio I’ve been seeing, David, is super knowledgeable and helped with everything from treatment, stretches to do at home and advice for office setup to help me. Would highly recommend to anyone! Thanks for your help guys ☺️☺️{
Nesha Page
Nesha Page
Google review,
{I had the pleasure of working with Will to solve a various amount of injuries that had occurred over a number of years. Within a months time Will had been able to alleviate the pain I was experiencing whilst providing at home exercises and stretches to increase the effectivity of our weekly sessions. Will was not only well versed in the sports I partake in but also portrayed a great deal of care and determination to get me back into working order. I not recommend any other Physiotherapy clinic after visiting Primal.{
Kurt Collins
Kurt Collins
Google review, Google review
{Cannot express enough how amazing Lisa and the staff are here at Primal Physiotherapy. I have never felt so comfortable in a professional environment before, they make you feel like like part of the primal family. My injuries are only improving and getting better with the assistance of Lisa and her staff. I’d never go anywhere else.{
Janelle Sammut 1
Janelle Sammut
Google review, Google review
{I've been seeing Will for an injury sustained in the gym. He took the time to fully understand how the injury occurred and what I was feeling. We put a plan in place and followed up with appointments which have made a positive difference. Now starting to work on my knees which have been a long time issue. Couldn't be happier with Will or Primal. Definitely recommended.{
Terry Bekesi
Terry Bekesi
Google review, Google review

Experience Us Today For A Better Tomorrow.

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